COVID-19 Update March 26th

I would like to please update everyone with the changes at the practice that will come into effect immediately. These changes are driven by my own thoughts of where the practice sits in the new environment.

I believe that right now there should be as little movement of people as possible, unless absolutely necessary. After many hours of thought, as well as listening and talking to people that work in different modes of health care, isolation of as many people right now is the only way to slow this spread down. In turn we protect our most vulnerable and those working in the front-line.

This will no doubt cause my business to slow to an unfortunate crawl, however if this means we come out the other side faster, that will be the best result for myself and the economy as a whole.

PLEASE NOTE: The practice IS NOT CLOSING completely.

All I ask for the moment is for me to see those of you that need to be seen acutely or urgently. I will be available for appointments as required, and that means I will be at the practice on a daily basis to address your concerns. However I will need you to call ahead to organise an appointment as well as collecting glasses and contacts etc. This will include those of you that need new glasses urgently, as well as the more acute ocular events.

The practice may not be open from 9-5.30 as it has been for the last 18 years. More than likely it will be half days, and generally in the mornings. The phone will be re-directed to my mobile. If you have any trouble getting through, you can call me directly on 0434352294.

I plan to be available and honour those that have made appointments recently, however we will call before as you may feel that you would prefer to wait for the dust to settle. Everyone that is due for their regular reviews in the coming weeks/months, you will not be forgotten as the staff here have strategies in place that will ensure you will be contacted directly to organise appointments, once Covid-19 lets us move forward.

Finally, unless there is a forced closure of optometry services, I will be here for appointments moving forward, just in a restructured capacity.

I will keep you all posted on any further changes. Lets hope that I can get more than 2-3 days before this event requires me to update you any further.